FAQs

PRODUCTS & ORDERING

What are the payment methods available?
The Bow Hub currently accepts all major credit cards and PayPal. 

Do you do custom order such as a different color or combination than what is shown on your website?

We’re happy to customize your Bow Hub hair accessory . Please contact us about your custom order. If we don’t have your request in stock, we’ll work with you to customize your order.

SHIPPING & HANDLING

What is your turnaround time?

The Bow Hub  will send your order out as soon as possible ( between 1 to 3 business days) from the time your order is placed until your order is shipped (when it leaves The Bow Hub). That does not include actual shipping time. PLEASE NOTE : If you have purchased during a sale event or busy holiday season, please allow 1-3 extra days.

How much does shipping cost?

Orders  that are $0 – $24.99 have a flat rate shipping & handling fee (USPS First Class Mail) of $4.50.

Orders that are $25.00-$49.98 have a flat rate shipping and handling fee (USPS First Class Mail) of $5.00.
If you spend $49.99 or more your shipping and handling is FREE!!

Do you ship internationally?

Currently we do not ship internationally. If want your order to be shipped internationally, please  contact us first , so we can arrange it.